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Whether you need help establishing an internal recovery system or personal contact to clients for the reimbursement of services, Capital Recovery has the expertise to institute the right program for your needs.
Capital Recovery Corporation was established in 1985 and hit the ground running.
The founder, Bill Rousselle, already had 18 years in the debt-collection industry, working with small, medium, large and growing agencies and developed associations with many of the leaders in the field. We pride ourselves on excellent client service – with specialized collectors assigned to your accounts that know your business best. We provide our collectors with all the key details of your product/service, as well as the specific manner in which you’d like your accounts to be handled.
Knowing a strong, successful company is a matter of assembling the right components; Capital Recovery hires top-notch personnel and maintains on-going training complete with the continuing education (CEU) provided through the International Association of Commercial Collectors (IACC) and the Commercial Collection Agency Association (CCAA). We believe that every debtor, if motivated correctly, has the ability to pay. We do not alienate the debtor; our goal is to resolve their debt and maintain any possible future relationships you may want to have with them.
Keeping our finger on the pulse of technology enables us to offer effective collection programs crafted to the clients specific needs and individual systems of operation. Our online Client Access allows you to monitor your account 24/7; including any collector notes, payment amounts, etc. We also provide access to customized monthly reports so that you may closely watch our progress and the impact it has on your bottom line.
Our Mission states it best: To be the world class provider of Extended Business Office and Recovery Services, emphasizing: Unparalleled performance for our clients, while providing the best possible working environment for our employees.
With a NO COLLECTION; NO FEE stance; as well as NO TERM CONTRACTS; there is not a risk in giving Capital Recovery Corporation a shot at showing you what we can do!