Online Store: Webinars
Main Storefront

2017 Webinar Series: Advanced Collection Procedures from an Agency Perspective

Item Options
Sign in for your pricing!
Price: $79.00
Quantity: *

Advanced Collection Procedures from an Agency Perspective

Lawrence Butterfield, Commercial Services Group

Originally presented October 19, 2017

The webinar “A Systematic Approach to Collecting Money” is meant to educate novice collectors and refresh the strategies of seasoned collectors. Discussion topics include: Basic Assumptions, Dissection of a Collection Call, A Systems Approach, Managing Client’s Expectations, The 5 Step Continuum, and Utilizing Industry Knowledge. Also a case study will be discussed showing how tactics are applied in order to collect in full, quickly. The information presented has been refined over a 40+ year collection career.

* Note: Each state has different guidelines for receiving CLE credit for pre-recorded webinars. If you wish to know if the 1 credit hour CLE is available for watching this webinar based upon the state you are practicing in, please contact Kristen Dvorak at or 847-416-7238.


    Commercial Law League of America

    3005 Tollview Drive
    Rolling Meadows, IL 60008

    Phone: (312) 240-1400
    Fax: (847) 584-3939