The CLLA Agency Members Section

The Agency Members Section (AMS) gives a voice for all the CLLA Agency Members to share ideas and thoughts on national education, legislative advocacy, and how best to serve the collection agency constituency.

AMS membership is automatic with membership in the CLLA for any collection agency professional, and one need not be affiliated with a certified agency.

The AMS has an Executive Council comprised of 5 members. The AMS elects a collection agency member to serve a three-year term on the CLLA Board of Governors.

Agency Members Chair

Valerie Ingold
P: 716-213-1100

Commercial Collection Corp. of NY, Inc.
34 Seymour Street
Tonawanda, NY 14150

Want to Earn a $500 Credit?  You can!

Contact Dawn Federico today about our Agency-Get-A-Certified-Agency referral program.

REFER an agency for certification and your agency will receive a $500 credit* when that agency becomes certified. Your $500 credit can be used for a CLLA or IACC event. There are plenty of excellent events coming so be sure to be a part of this exciting offer!

Contact Dawn Federico, Director, at 312.240.1400 or email her at

*To qualify for the $500 credit, the referring member agency must contact the prospective member agency. The referring agency must also contact Dawn Federico and provide their contact information for follow up to the prospect agency.