CLLA Commercial Collection Agency Certification

The CLLA certifies commercial collection agencies who meet CLLA’s rigorous certification requirements. CLLA certified commercial collection agencies uniquely distinguish themselves by displaying the certification seal. Use the links below to learn more.

Locations Map of CLLA Certified Agencies
Click on the red dot to find a CLLA Certified Agency


  • Why You Should Use A CLLA Certified Collection Agency
    Since 1975, CLLA has been certifying commercial collection agencies. Unlike other agency certifications that are automatically included with membership, CLLA/IACC certification is an additional voluntary process that requires agencies to earn the right to be recognized as industry experts. Meeting or exceeding the standard financial guidelines of this in-depth examination allows CLLA/IACC certified commercial collection agencies to run their financials correctly from every aspect, which means doing business with them will provide you with the turnkey benefits you need to succeed. Learn More
  • Why Commercial Collection Agencies Should Become Certified:  The Benefits of Certification
    Certified collection agencies can use the rigorous CLLA application screening as a measure of excellence when presenting to the credit community. In both the NACM (National Association of Credit Management) and CRF (Credit Research Foundation), CLLA certification has been the Cadillac of the industry for over 40 years.
    Are You a CLLA Certified Commercial Credit Agency?
    90% of all RFP’s ask, “Are you certified by the CLLA and/or are you a member of the CLLA?.” They ask because it means something and to be pass the certified test demonstrates your agency is one of the elite. After 40 years, CLLA Collection Agency Certification is proven, and has the backing of the Commercial Law League of America and the International Association of Commercial Collectors, offering you the things that matter most – Strength, Knowledge, and Trust. Learn More
  • Standards & Requirements
    CLLA Certified Collection Agencies have been independently audited by a third-party to confirm compliance with all relevant federal and state laws and regulations governing the collection of debts, and in all jurisdictional registration and licensing requirements. They also maintain documented policies and procedures consistent with all relevant federal and state laws and regulations governing the collection of commercial debts. Learn More

Click here for a list of Commercial Collection Agencies currently certified with CLLA.

Want to Earn a $500 Certificate?  You can!

Contact Dawn Federico today about our Agency-Get-A-Certified-Agency referral program.

Refer an agency for certification and your agency will receive a $500 certificate* when that agency becomes certified. Your $500 certificate can be used for a CLLA or IACC event. There are plenty of excellent events coming so be sure to be a part of this exciting offer!

Contact Dawn Federico, Associate Director, at 312.240.1400 or email her at
*To qualify for the $500 certificate, the referring member agency must contact the prospective member agency. The referring agency must also contact Dawn Federico and provide their contact information for follow up to the prospect agency. 

The CLLA Program is endorsed by the IACC. To learn more, about IACC, visit their website.